FAQs
Got questions? We’ve probably already answered them below.
BRAND STRATEGY
We want you to succeed. And we know a full brand identity design will ensure you see results. A logo is a small piece of the puzzle. Read this blog post to learn why your business will benefit from a full brand identity. Logos without strategy are not as likely to help your business. That being said, we’re flexible and want to help businesses of a variety of budgets. Reach out to discuss how we can partner with you.
At times, we can adapt and modernize existing logos. Reach out to chat about how we can collaborate!
WEBSITE DESIGN
This depends on the on the scope of the project. Our web intensives are a week. A landing page may take a day. A 5-page brochure website can take a few weeks, depending on feedback and revisions. Large website projects (like this one) may take 8-12 weeks. Reach out and we’ll give you a quote!
Yes! If you have an establish brand identity, we can adapt it for your website design. When you’re about to tackle a website design project, it’s an excellent time to take a look at your branding. (A new website won’t fix bad branding that’s not aligned with your target audience.)
We offer a Brand Intensive and Full Custom Branding. Reach out for details and we’ll help you identify which one is best for your business!
WEBSITE SUPPORT
Our support clients are in our maintenance contracts. They may contact us anytime via phone call or email. We respond within 2 business days. Any security issues are addressed asap.
We price our website support contracts individually for each client. The price reflects how much care your site requires. Our monthly WordPress website support starts at $99 per month. It includes monthly site care, updates, and 1 hour of content tweaks to your website. Contact us for details!
We build and support websites on WordPress or Shopify. We believe it’s important to stay in our development lane, since this allows us to have a deep knowledge of the technology and specialize. As WordPress and Shopify experts, we offer great value to our clients since they benefit from our 15 years of our experience. Partnering with an experienced web developer results in better quality code, faster load times, and your investment in a website lasts longer. We efficiently handle tasks and development challenges. (A task that might take us one hour could take a newbie developer 10 hours.)
Our team does custom web development, which means we create each site specific to the client and avoid clunky theme builders. We’re skilled at e-commerce development, and can customize checkouts, build company membership areas, and give you the website your business needs. Our websites are created specific your brand strategy and market needs.
A times, clients approach to us with SquareSpace and Wix sites that just need minor edits, and we’ll assist as one-off projects.
Yes! We help with email marketing, social media graphics, blog post writing and SEO. Reach out for details.
GENERAL QUESTIONS
Yes, payment plans are offered to select clients. Typically a project is broken up into 2-3 payments for a branding and web design.
For an ongoing custom development project, we work in sprints of 40 hours. In this case, we typically bill per sprint.
WordPres Web Hosting
We’re big fans of SiteGround and WP Engine for affordable, highly professional hosting stacks.
Client Invoices
We’ve used Harvest, Bonsai, Dubsado, and Freshbooks… we came back to HoneyBook for the good UI design, smooth process, easy proposals, and fast load times.
Business Credit Card
We trade in all our CapitalOne Venture points for travel to our next hiking destination — exploring national parks is what helps us stay sane.
Gravity Forms
WordPress websites need solid form integration, and no one does it better than Gravity Forms.