FAQ
BRAND STRATEGY
how much does brand STRATEGY cost?
Our intro branding package starts at $2,000. A full brand strategy ranges from $4,000 – $12,000 depending on the amount of collateral print items you need. Your branding package is an investment. It increases sales + customer loyalty, and it gives you a unique voice in your industry. When we brand your business, we arm you with the tools you need to reach your goals.
what is inlcuded in a brand design?
During a brand design, we go through three phases.
1. Brand Strategy — We study your customers and identify their needs. Once we’ve identified who you’re connecting to and what you want to communicate, we create a plan to communicate with visual design.
Brand strategy deliverables include:
- Brand strategy sessions
- Brand Vision, Mission + Story
- Positioning + Messaging
- Competitor Research
- Brand Attributes + Voice
- Target Audience Profiles
- Core Values
- Customer Journey
- Brand Goal Alignment
- Mood boards
2. Visual Identity — After have a strong brand strategy, we create your visual identity. This includes the visuals to communicate your brand.
Visual identity deliverables include:
- Logo Suite – Horizontal, Vertical, Symbol + Favicon
- Logo – Ai (Original Adobe File), PDF, JPG, PNG
- Color Palette – primary + secondary (Hex Codes)
- Typography Fonts
- Styled Imagery – Photos
- Styled Imagery – Patterns
- Brand Usage Guide
3. Brand-in-Action — Once your logo suite and visuals are approved, your print and social collateral will be developed. We create mockups of the designs to showcase your brand designs in various actions.
Deliverables may include:
- Product Labels + Stickers
- Boxes, Bags + Wrappers
- Business Cards
- Gift Cards + Thank You Cards
- Building Signage
- Instagram strategy + moodboards
- Instagram highlight, story + post graphics
- Facebook + LinkedIn headers
- PowerPoint design
How do I know if you’re the right agency to brand my business?
Our brand and website design services may be right for you if you want to:
- Attract more clients with branding that resonates to your niche market
- Grow your online presence with an impeccable website
- Maintain a cohesive professional appearance across all your media
- Charge more for your services or products
- Feel more confident pitching your services
- Work 1:1 collaboratively with a highly skilled designer + developer
- Build a brand that oozes quality
- Stand out from competitors
- Tell your story with visuals
What if I only want a logo?
Wooster Creative only offers brand identity design to ensure clients see results from working together. We may not be a good fit if you aren’t ready for a brand identity. Read this blog post to learn why your business will benefit from a full brand identity. Brand strategy is the brain behind the face that is your brand design. Logos without strategy are not as likely to succeed or help your business.
I already have a logo, can I keep it?
At times, we can adapt and modernize existing logos. However, all of our clients are required to start their brand identities from scratch to ensure every element is backed by strategy and research.
WEBSITE DESIGN
How Long does a website take?
This is entirely dependent on the scope of the project. A landing page for your business might take one day. A 5-page basic brochure type website can take a few weeks. And a large website project with 40-50 pages may take 8-12 weeks. We provide a custom quote to each person who speaks with us. Tell us about your project to learn more!
what is agile development?
This means we are flexible and we prioritize what is most important to our client’s success. We also follow many project management techniques from the Agile method. We sell our time in sprints, we hold weekly touch base meetings, we send regular status reports, and hold retrospectives. Please read our blog post on Agile for additional information.
how much are your websites?
We quote each project individually, so it depends on the scope of your project. Typically, our websites range from $7,000 – $15,000.
do I need branding before i do a website?
If you do not have an established brand identity, then yes. If you have an establish brand identity, we can adapt it for your website design. When you’re about to tackle a website design project, it’s also an excellent time to consider rebranding. Since you’re investing in website design, it’s good to make sure your branding is attracting your current target audience.
WEBSITE SUPPORT
when can I contact you for website support?
We support clients who are in our maintenance contracts. They may contact us anytime via phone call or email. We respond within 2 business days. With security issues, we respond within 24 hours.
how much is website support?
We price our website support contracts individually for each client. The price is dependent on how much care your site will require, and we do not give cookie-cutter pricing, since each site is different.
what platforms do you support?
We build and support website that are on WordPress or Shopify.
can you help with email marketing for my website?
We will set up your website for email marketing. We partner with excellent email marketing copywriters who can help you produce regular content to build your brand loyalty.
GENERAL QUESTIONS
Do you offer payment plans?
We ask all clients to prepay for a portion of our services. Payment plans are offered to select clients.